Property maintenance Your value. Our care.

For houses, flats and holiday homes.

BIVO takes on the problem and sees it through to completion. Solved with 10x less of your time.

Today

For every service, repair or refurbishment I have to find, coordinate and chase tradespeople myself.

BIVO takes care of it

We know the property. We look after it. We take on the resolution.

BIVO gathers information about the property, handles regular work and, when an unexpected problem arises, manages the resolution. You keep oversight and the final say.

You decide on the work and costs. BIVO manages the resolution through to completion.

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The care continues

The property is looked after even between breakdowns.

    A BIVO tradesperson with a service van outside an apartment building

    Get yourself some help.
    Before you urgently need it.

    What we handle

    One place for everything
    your property needs.

    From a minor repair to agreed maintenance. Tell us what you need, we connect the steps to a solution.

    03Interior and exterior painting04Facades

    Before we start

    Any more questions?

    Answers to questions that come up before the first conversation.

    How much does it cost?

    The price depends on the size and condition of your portfolio, so we present it during the introductory conversation. No hidden costs: you see and approve every repair cost in advance.

    Do I lose control over costs?

    No. You choose: approve each cost individually, set a limit (for example, we handle anything up to 100 EUR ourselves) or set special rules for emergencies.

    What about emergencies, such as a water leak?

    Urgent reports take priority (such as a water leak). We first guide you or your tenant through the first steps, then organise intervention according to the rules you have set in advance.

    Do you guarantee an immediate fix for every breakdown?

    We don't promise the impossible. But we do guarantee that you won't be left alone with the problem: we take on the report, manage it and bring it to a documented conclusion.

    I only have one property. Is BIVO for me?

    We are currently most useful to owners of multiple units, where maintenance becomes a systemic problem. If you have one property and little time or know-how, or simply don't enjoy dealing with such things, we can still be a good service for you. Write to us and we'll work it out together.

    Where do you operate?

    Our rollout is controlled and gradual, so that service quality keeps pace with growth. Tell us where your portfolio is and we'll let you know when we'll reach you.

    How do we get started?

    We start with an introductory conversation and a review of your portfolio. Together we define the way of working, the cost-approval rules and the people who can report issues. We then bring the properties into the BIVO system.

    What does it mean that BIVO "takes on the problem"?

    We assess the report, determine the next steps, arrange a suitable in-house or partner specialist, monitor the work and manage the case through to completion. You have full oversight via the app at all times, without having to deal with every call and arrangement yourself.

    Can tenants also report issues?

    Yes. A tenant or other designated person can report an issue directly, and you determine which interventions BIVO must confirm with you before carrying out and which we can handle within an agreed limit.

    Does BIVO carry out the repairs itself?

    BIVO manages the whole case and ensures proper execution. We handle the large majority of cases with in-house specialists. Occasionally, depending on the type of issue, we bring in a suitable vetted tradesperson, service technician or other specialist.

    Can I still use my own contractors?

    Of course. We can also involve your existing contractors if working with them goes well. Our aim is not to replace good relationships, but to bring order and ensure the work is carried out on time without you having to bear the burden yourself.

    How do I keep track of what's happening with the property?

    In the BIVO app, you see reported issues, current status, arrangements, completed work, costs and documentation all in one place.

    Do you also offer regular property maintenance?

    Yes. For your properties, we can prepare a plan for regular and preventive maintenance, organise the necessary inspections and servicing, and make sure important tasks are not forgotten.

    The BIVO team outside the Partner HUB centre

    Careers at BIVO

    Do you know how to get things done and take responsibility? Learn about fieldwork and operations management at BIVO.

    Discover ways to work with us

    Let's talk about your enquiry

    info@bivo.si041 420 243

    BIVO · Help during your stay

    How can we help you?

    Apartment 03 · Accommodation recognised

    This is a demonstration. Nothing is sent and no call is made.

    BIVO · example proposal

    Air conditioning servicing

    Proposal for the responsible person at the hotel.

    Proposed work
    Inspection and cleaning of air conditioning units
    Part of the hotel
    North wing · rooms 201–210
    Planned timing
    Before the start of the summer season, depending on occupancy and agreement with the team.
    Next step
    The responsible person reviews the proposal and confirms the work.

    Response based on impact

    Part of the hotel has no hot water.

    The team calls BIVO immediately.
    We take on the report, help with the first steps and check the impact on guests.
    BIVO manages the resolution.
    We organise help and coordinate access with the team. The responsible person confirms the proposed work and cost.
    Operation is verified.
    After the work, the team sees the result. The record stays with the equipment.