Your operational partner for hotel maintenance
We coordinate repairs, regular maintenance and minor refurbishment around your hotel's operation. You approve costs and follow progress; BIVO manages the work through to completion.
Room 204 · Air conditioning not coolingA guest informs reception. Someone has to check the issue, find a contractor, arrange access and follow the repair. BIVO takes care of organising this work.
Room 204 · Air conditioning not coolingBIVO assesses the issue and agrees the priority with the hotel.
Room 204 · Air conditioning not coolingThe hotel approves the proposed work and cost. This is an illustrative demonstration only.
Room 204 · Air conditioning not coolingBIVO coordinates a suitable contractor and room access with the hotel team.
Room 204 · Air conditioning not coolingThe repair is checked, photographed and documented.
Room 204 · Air conditioning not coolingReception and the hotel team are notified. The hotel decides when the room can return to use.
Your operational partner for hotel maintenance
We coordinate repairs, regular maintenance and minor refurbishment around your hotel's operation. You approve costs and follow progress; BIVO manages the work through to completion.
Room 204 · Air conditioning not coolingA guest informs reception. Someone has to check the issue, find a contractor, arrange access and follow the repair. BIVO takes care of organising this work.
Cooperation
Do you have your own maintenance person? We work with them. We take over coordination of external contractors and agreed work, while your team keeps an overview and sets priorities.
Frequently asked questions
We work with your existing team and clearly divide responsibilities before starting.
The hotel approves proposed work and costs according to agreed rules. Procedures for urgent cases are determined in advance.
Before starting, we agree on the scope of services, priorities, responsiveness and availability according to the hotel's needs.
Let's start concretely
Tell us how you handle maintenance today. Together we determine which tasks BIVO takes over and how we fit into your work.