01 / Report
Prijavo vidimo hkrati.
You and BIVO receive the same information.
ReporterReports an issueYouApprove and overseeBIVOManages the work
New reportWater leak · property A
The reporter, you and BIVO see the same report.
Operational partner for property managers, multi-site companies and owners of multiple properties
You manage the portfolio.BIVO takes care of maintenance.
From reporting to completion. You approve work and costs, while a history of interventions is gathered for each property.
Let's talk about your portfolioOperational burden
A single fault creates a great deal of work.
With several properties, this kind of coordination quickly fills your team's day.
Find a contractor
Arrange access
Coordinate a new appointment
Check the work
Notify the customer
Example of the process
BIVO manages resolution through to completion.
Illustrative exampleWater leak · property A
The same information. You approve and step in as needed.
01 / Report
Prijavo vidimo hkrati.
You and BIVO receive the same information.
ReporterReports an issueYouApprove and overseeBIVOManages the work
New reportWater leak · property A
The reporter, you and BIVO see the same report.
02 / BIVO prevzame
Usklajevanje prevzamemo mi.
We check urgency, find a contractor and organise the next step.
ReporterReports an issueYouApprove and overseeBIVOManages the work
BIVO activeContractor and assistance being arranged
03 / Approval
You approve the scope and costs.
We prepare a proposal for your decision.
ReporterReports an issueYouApprove and overseeBIVOManages the work
Work proposalExample demonstration
Joint repair04 / Execution
BIVO vodi izvedbo.
We arrange access and timing, follow the work and keep those involved informed.
ReporterReports an issueYouApprove and overseeBIVOManages the work
Access arranged Visit agreed We track the work
05 / Completion
Urejeno. Dokumentirano.
We collect evidence and notify those involved of completion.
ReporterReports an issueYouApprove and overseeBIVOManages the work
PhotographsWork recordEvidence
06 / Portfolio overview
Multiple properties. One clear overview.
The same information. You approve and step in as needed.
ReporterReports an issueYouApprove and overseeBIVOManages the work
PropertyAWater leakDone
Let's talk about your portfolioThe report, work and evidence are kept with the property.
Fewer hours spent coordinating also means lower internal handling costs.
Clear responsibilities
Decisions and control remain with you.
Managers retain their relationship with their customers and ongoing access to information.
YOUYou decide and approve
BIVOTakes over execution
YOU1
Set priorities and rules of cooperation.
BIVO1
Organises handling as agreed.
YOU2
You approve costs and important decisions.
BIVO2
Prepares a proposal and coordinates execution.
YOU3
You monitor status and get involved at any time.
BIVO3
Manages communication, tracks deadlines and documents completion.
More room for important work
More time to manage the portfolio.
For property managers
Fewer interruptions for the team and more time for owners, residents and property management.
For companies
A unified way of handling maintenance and an overview of what is happening at different locations.
For owners of multiple properties
Less coordination with tenants and contractors. A single point of contact for portfolio maintenance.
Data stays with the property
A history that helps with the next decision.
With every intervention we gather history, photographs and costs for each property. This data helps you identify recurring issues, set priorities and plan future interventions more easily.
- History of interventions
- Photographs and evidence
- Overview of costs
A direct start to cooperation
Talk to the BIVO team.
Before starting, you meet the people who will handle your reports.
Let's talk
Let's start concretely
Let's start with the part of the portfolio that burdens you the most.
Tell us which properties you look after and where you spend the most time. Together we determine the initial scope, responsibilities and way of working.